Custom Auto Gates & Fencing

Custom Auto gates Logo

(07) 3102 1801

Gates.Fencing.Automation Terms & Conditions


1. Up to date terms and conditions are available on our website below is valid as at 1 September 2021.
2. Unless otherwise stated, prices quoted are based on the acceptance of the entire quotation. Pricing is subject to review if only part of the quotation is accepted.
3. This quotation is valid for thirty (30) days from the date of quotation. A quotation is not to be construed as an obligation to sell but merely an
invitation to treat and no contractual relationship shall arise from it until the Buyer’s order has been accepted by the Seller. No Seller shall be
bound by any condition attaching to the Buyer’s order or acceptance of a Quotation and, unless such conditions are expressly accepted by the
relevant Seller in writing, the Buyer acknowledges that such conditions are expressly negated. Cancellation of an order can be made only with
the Seller’s consent and upon terms that will compensate the Seller against loss.
4. Price is based on a cleared and surveyed alignment. The Customer shall verify with council the legal specifications of fencing. Unless
included in quotation any costs incurred in respect of clearing and surveying the alignment will be added to the Customers invoice.
5. Upon acceptance of the quotation payment will be the responsibility of the person or legal entity to whom this quotation is directed. Such
acceptance will be taken as an authority to proceed with all work including demolition of existing fences and other obstructions and it will be
understood that the person or legal entity to whom the quotation is addressed has obtained the agreement of all other property owners and
occupants affected in any way by such a contract.
6. Insurance /Liability – Custom Auto Gates maintains Public and Product Liability Insurances, Workers Compensation Insurance and Motor
Vehicle Insurances – Insurances such as contract works insurance can be obtained at the buyer’s expense. Any Liability is restricted to 10% of
contract price.
7. The Customer shall supervise the location of the fence / gate etc and shall, where installation is required, advise the installer of the location
of all electrical cables, gas or water mains, sewerage, telephone lines, and any other service facility which is or may be affected by the installation
of the proposed fence. Custom Auto Gates shall not be liable for the incorrect location of the fence or gate or damage to any of the above utilities and the Customer will indemnify Custom Auto Gates against any claims or demand made by any person or authority in respect of which incorrect
location or damage. Soil is not removed from site it is spread along fence line or garden beds.
8. Unless stated in quotation no allowance has been made for obstructions such as rock, concrete, tree roots, broken posts, etc. encountered
during installation. An extra labour charge based on ruling hourly rates plus the hire costs of the necessary equipment will be made to cover the
costs of the removal of such obstructions.
9. All reasonable care will be taken by Custom Auto Gates although no responsibility will be taken for existing equipment, wiring, plumbing,
electrical, conduit and cables or any existing foundations or foundation coverings i.e. pavers, exposed aggregate, stencilled driveway etc..
10. No responsibility will be taken for the existing sliding & or swing gate/s and fixings, existing automation equipment, existing induction loop cabling, existing access control equipment and any faults found with this equipment will incur a variation to this contract price.
11. Radio interference brought on by third party devices Custom Auto Gates is unable to ascertain interference that may occur. Custom Auto Gates will work with the customer to rectify the issue additional charges and equipment may apply.
12. Colours will vary from powder coat batch to batch and will appear different across media types. Custom Auto Gates accepts no responsibility
for colour discrepancies or colour choices made by the customer.
13. Not Covered by Warranty – 1/Ground movement is not in our control. If ground movement occurs this is not a warrantable event. 2/ Damage as
a result of vandalism, climbing, vegetation, vehicle damage, swinging on gates, normal wear and tear and natural changes. Natural changes to
materials include those caused by ground movement due to soil type, water run off etc. 3/ Supply only products due to Handling, installation and
14. Unless otherwise agreed in writing, the time of Installation or delivery is calculated from the date of the deposit. Every effort is made by the
Seller to keep the delivery date promised, the Seller assumes no liability for any loss or damages incurred by delays of Installation or delivery,
the Seller shall be entitled to make delivery by installments.
15. The Seller makes no warranties, either express or otherwise, under this Agreement except to the extent that the goods supplied are covered by
the manufacturer’s warranty. The Seller will pass on to the Customer the benefit of the manufacturer’s warranty. Workmanship is covered
by Custom Auto Gates for a period of 6 months from date of installation. Manufacturers Warranties do not include labor and after 6 month period
labor will be an additional charge for manufacturer’s warranty claims. Gate Automation requires servicing min every 12 months (min 6 months if
commercial) to maintain warranty from manufacturer.
16. Upon discovery of any defect in the goods supplied by the Seller, the Customer shall immediately and without delay notify the Seller in writing.
The Customer shall not carry out any remedial work without first obtaining the written consent of the Seller to do so – This WILL void all warranty.
17. Any variation of the work or materials must be in writing and signed by the Customer or his authorised representative and shall not be accepted
unless the Customers authority to any agreed variation in price is received and agreed to in writing by Custom Auto Gates. Verbal Variations
are not accepted. Variations to quoted works will incur additional cost to customer based upon cost to Custom Auto Gates.
18. The Customers deposit payment will constitute an acceptance of a contract under the terms and conditions of this quotation by the customer.
19. A deposit is due on acceptance of this quotation. Further staged progress payments equalling 70% contract value are due on ordering of materials or commencement of fabrication / prior to start of installation etc. 10% Final payment is required at close of business day of completion – no terms given. Payment methods are direct deposit or cash – credit card facilities incur an additional fee if used.
20. Failing to make payment within seven (7) days of the full amount due and owing in accordance with the invoice the Customer acknowledges that
Custom Auto Gates is entitled to charge interest on any amount outstanding and unpaid at the rate of 13 percent per annum plus admin fee of $35 per week or part of, compounded daily, such interest being calculated from the date of invoice, Plus any Debt collection agency fees. Debt collection will commence promptly if final payments for completed works are not made when due.
21. Irrevocable permission to remove – Custom Auto Gates retains ownership of the goods until payment in full is received from the
Customer and the Customer hereby gives Custom Auto Gates irrevocable authority to enter onto any land or buildings to recover possession of
such goods pursuant to these terms and conditions whether or not they are fixed to any land or building in the event of default in any payment by
the Customer to Custom Auto Gates. Once full payment of all monies due (including variations incurred) has been completed property
ownership of the goods shall pass to the customer.
22. Risk will pass to the Customer on delivery of the goods notwithstanding that ownership remains with the Seller until payment is made in full.
23. The following are standard exclusions from all quotations, unless specifically stated otherwise in scope of works –
Provision of all 240 volt power to equipment. Clearing of Vegetation / Obstacles Provision of all required concrete works.
Provision of all required conduit and cabling works. Any work to doors/gates to ensure suitability for automation.
Any core drilling or jackhammering unless otherwise stated. ALSO In the event of rock, hidden footings, large tree roots or other latent conditions
being encountered, additional costs will be advised to the client prior to proceeding

Privacy Policy

Last updated: June 24, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Custom Auto Gates and Fencing Pty Ltd, 43 Belar Street Yamanto QLD 4305.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Queensland, Australia

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Custom Auto Gates and Fencing Pty Ltd, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: